Privacy Policy
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: This includes your name, billing address, shipping address, email address, phone number, and payment details when you place an order.
- Order Information: Details of the products you purchase, order date, and delivery status.
- Payment Information: We collect payment details necessary to process transactions, including your credit/debit card information or payment service provider details.
2. Use of Information
We use the information collected from you for the following purposes:
- Order Processing: To process and fulfill your orders, including handling payments and delivery.
- Communication: To communicate with you regarding your orders or inquiries and provide customer service.
- Website Improvement: To enhance our website’s user experience and services.
- Legal Requirements: To comply with legal obligations, such as record-keeping for tax purposes.
3. Cookies
Our website uses cookies only through the WooCommerce platform to enable essential functionalities like cart and checkout processes. These cookies are required for the website to operate effectively and do not track your browsing behavior outside of our website.
The WooCommerce-related cookies that may be used include:
- woocommerce_cart_hash: Helps WooCommerce determine when cart contents/data changes.
- woocommerce_items_in_cart: Allows WooCommerce to remember cart items.
- wp_woocommerce_session_: Contains a unique code for each customer, so it knows where to find the cart data in the database.
We do not use any third-party cookies for advertising or analytics purposes.
4. Payment Information
All payments made on our website are securely processed. We do not store your credit or debit card details on our servers. Payment details are transmitted via encrypted methods to our payment processor, which complies with industry security standards (PCI-DSS). Your payment information is used solely for the purpose of completing the transaction.
5. Sharing of Information
We do not sell, trade, or share your personal information with third parties, except:
- Service Providers: We may share your information with third-party service providers who assist with payment processing, shipping, and website hosting.
- Legal Requirements: If required by law or to protect our legal rights, we may disclose your information.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include SSL encryption during data transmission and secure server storage.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal information, subject to any legal obligations to retain it.
To exercise your rights, please contact us.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact CNPS Marin.